PQRS appears to be a parallelogram, so PR and QS are diagonals.
Cosine Rule: PR2=PQ2+QR2-2PQ.QRcos(PQ̂R),
12.652=4.122+112-2(4.12)(11)cos(PQ̂R),
160.0225=16.9744+121-90.64cos(PQ̂R),
22.0481=-90.64cos(PQ̂R),
cos(PQ̂R)=-22.0481/90.64=-0.24325, PQ̂R=104.08° approx.
QP̂S=QR̂S=75.92° (supplementary angles).
Cosine Rule: QS2=PQ2+PS2-2(PQ)(PS)cos(QP̂S).
PS=QR=11, so QS2=16.9744+121-90.64cos(75.92)=115.9263, QS=10.77 approx.
Note that cos(x)=-cos(180-x) so the only difference between the lengths of the diagonals is the sign of the cosine term.
Using a2=b2+c2-2bccosA, the absolute difference between the squares of the diagonals (lengths a1 and a2) is given by:
|a12-a22|=4bccosA where A is the acute angle of the parallelogram and b and c are the lengths of the sides.