Given 3000 calls with 3 minute of handle time each. How many agents are required to take calls in a day. With calculation steps.
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1 Answer

??????????? 3000 kalls per dae ????????

???? yu assume konstant kall rate

& 24 our dae???

3000*3 min=9000 minut/dae

24 ours=1440 minuts

9000/1440=6.25 tu anser fone

Based on mi xpeerans, em will hire 1 persun tu anser 6.25 kalls

& her werk 6-8 ours with several brakes
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